Leadership and Management in Sport

Capello needs to build Climate to change England player's minds

So Fabio Capello has admitted that a) he hope to improve the minds of his players but b) he doesn't know how to.

It would be easy to mock right now, and mention the £ multi-million contract that the Italian is on...

Capello is a very successful club manager and qualified exceptionally well but, as we all know, England's World Cup was a horror show and the longer it went on the worse it seemed to get. There was unrest in the camp, key players (Rooney) were bored and his inflexibility looked like stubborness in the face of evidence that his tactics weren't working. Let's not even mention his pitchside rant at Stuart Pearce (Oh, I just did).

You see, it's all very different when you buy the players, you only have them for a few hours a day, then they go home. Perhaps it's easier to be the disciplinarian, or to build a regime based on rules and routine, when your players have somewhere else to go once training has ended?

I think that Capello has already made a mistake in suggesting that the players minds need to improve. Ok, perhaps they do, but I think he's underplaying the importance of his role in creating what is often called the 'climate' for success.

Climate is incredibly important. Think of culture on a smaller scale. You all know what it is like when, even in a 'good' organisation, you have one boss who's behaviour means that his team underperform or are unhappy or stressed. That's what climate is about, and it stems from leadership. Even if the ineptitude of the FA createsFabio Capello a culture that makes performance difficult, Capello could create a very positive climate around himself and his coaching team.

As much as I think any individual England player might benefit from some sport psychology support, they are all high performing individuals in other (their club's) and that says to me that Capello has to look at himself first, and the climate that he creates through his own attitudes, motivations and behaviours.

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Rob Robson
Co-founder, iStadia.com

Man Management - Maradona Style

Looking at the BBC's world cup roundup from South Africa today, these two paragraphs about Argentina's manager Diego Maradona jumped out at me - especially in light of England's exit.

Maradona - Messi - World Cup 2010 (BBC)First - would Capello have entertained a bet with any of his players? Would they have dared to suggest it to him?

Argentina playmaker Lionel Messi has agreed a double or quits bet with coach Diego Maradona that he scores against Germany in Saturday's World Cup quarter-final. Messi bet Maradona he would score against Mexico in the previous round, although he has since refused to reveal the size of the stake.

Second, contrast the next quote to Capello's rigid adherence to 442, and his tendency to tell off players that stray out of position.

"Nobody ever told me where to play. So, I shouldn't have to tell Messi where to play either. It's up to him to decide where to play. He's a grown-up. I did it back in my era - and now it's his turn."

I'm not suggesting for a moment that Maradona is either a better football manager in terms of either tactics or leadership, than Fabio Capello, or that he would have done a better job as England coach. However, given the quality of entertaining football that Argentina are putting on at this world cup, I simply think that it is worth remembering that there's no such thing as the "right" way to manage a team, nor is there a "right" style of management.

Perhaps Maradona is managing the only way he knows how. That, I suggest, is what Capello did and why his team struggled at the world cup. Or, just maybe, Maradona isn't quite as mad as people think he is, and has worked out for himself what will work best for the players he has around him?

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Good to Great with Jose Mourinho

I've just read a very interesting piece on the BBC website about Jose Mourinho and what drives him as a leader. I read it and found many parallels with Jim Collins book "Good to Great".

Good to Great Component 1: Level 5 Leadership

First, there's evidence that Jose Mourinho, despite his media profile, displays elements of what Collins describes as Level 5 Leadership, which is built around a pardoxical blend of humility and professional will. These are apparent in his religious faith (not a prerequisite of level 5 leadership!) and work ethic.

Work Ethic

This is an unavoidable reality of leadership. Jim Collins, in 'Good to Great' highlights this over the sense that the best leaders are particularly charismatic, larger than life characters. More often they are humble, diligent and hard working.

"You must work hard and work well,"  "Many people work hard, but not well. You must create good leadership with the players, which is an accepted leadership, not leadership by power or status."

Humility

It's not, contrary to belief, all about Mourinho, but about something bigger than him - a "family" - of which he is a part.

"You must create a positive atmosphere and make everyone feel part of the group. In this club, if you go to the barrier, the man at the door feels part of the group and success. The people who work in the kitchen feel part of this family. And I'm one of them."

Faith in God

I have to say this surprised me a little. Perhaps faith gives believers a sense of perspective, that there is something bigger than themselves.

"I pray a lot. I am Catholic, I believe in God. I try to be a good man so He can have a bit of time to give me a hand when I need it."

Good to Great Component 2: First Who... ..Then What

Collins talks about getting the right people on the bus. Mourinho has his trusted lieutenants - Carvalho who followed him from Porto to Chelsea, but more importantly Fitness coach Rui Faria, who has been with him at every club.

Good to Great Component 3: Confronting the Brutal Reality

This is a key Good to Great principle. Despite his determination, Mourinho realised that he wasn't going to be a great player and switched his attention at an early age to becoming a great coach. That's not weakness.

Good to Great Component 4: The Hedgehog Principle

What might seem like giving up to some, is described as the Hedgehog Principle by Collins - being really clear about what drives you and what you can be genuinely great at, then focusing on that. How many of us can say we are that focused? How many of us persist with things when we know deep down that they are not going to lead us to success?

Good to Great Component 5: Culture of Discipline

Once you know what you can excel at, to get there you have to be disciplined, and a leader needs to instill a culture of displine around them. According to Arjan Robben, "He is a bit special in his approach to every game. Every player is very well prepared. They know their job. He is also very good at dealing with big-name players. He gets their respect. And it is mutual."

His right-hand man Faria adds, "Everything he does is better. He works harder than anyone else. He knows everything about every player and every game."

Good to Great Component 6: Technology Accelerators

While the article doesn't say a lot about technology, it deos highlight that Mourinho took the time to go and study sport science - when sport science was not as universally applied and accepted in football as it is now. This at least suggest that he has recognised the need to understand and work with lastest developments in performance.

Hopefully that's a useful insight, with a little help from the BBC's Brian Alexander and Good to great author Jim Collins, into what makes Jose Mourinho more great than good! What's apparent is that while you do have to be a bit "special", focusing on the right thing and putting in the work are the keys to ultimate success.



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Rob Robson
Co-founder, iStadia.com

Sports Career Turnarounds - The Case of Forlan and Zamora

If it wasn't for an achilles injury, last night's UEFA Europa League final between Fulham and Athletico Madrid might have been viewed at a tale of two strikers. A tale, that is, of redemption.

The two strikers are Diego Forland and Bobby Zamora. Both have had periods of underachievement in their careers, and both have had excellent campaigns this season having turned their careers around.

Forlan was an outsider at Manchester United. Commentators have used the word 'flop', but really he was underused - never given a real crack of the whip. Somehow he never really convinced Alex Ferguson of his value which, it has to be added, has rarely been questioned since he moved to Spain. Perhaps his face didn't fit, perhaps it was his style.

Anyway, last night proved his redemption - at least in the eyes of the English media. Others, I'm sure, would think that he had nothing to prove (and rightly so).

Zamora blasted his way into the public eye at Brighton as a profilic goalscorer and was signed by Tottenham, where he struggled to establish himselft. At West Ham his goals came in fits and starts and while a regular at Fulham, he wasn't seen as a prolific goalscorer or, dare I say it, an outstanding player. This season, however, Zamora has pushed for an England spot and, if not for an achilles injury that hampered him in last nights final, he may have made Capello's 30 man squad. He has done this not as an out and out goalscorer, but by being recognised for other aspects of his game.

It's heartening to see both of these guys doing well. Most of us will have been in a situation where we might not feel that we quite fit in, that we're a bit of a square peg in a round hole, but both Forland and Zamora demonstrate that with hard work, self-belief and persistence things can change. And if necessary, don't be frightened to move on!

It's also a reminder out there for managers not to be too fixed in their thinking of someone and how they might perform.

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Rob Robson
Co-founder, iStadia.com

Levein Raises Issue of Boredom in International Football Management

Unless you follow Scottish football, or are Leicester City fan, you're unlikely to know much about Craig Levein. But the Dundee United manager is a leading contender for the vacant position of Scotland's football manager. I was interested to note that his main concern the role was that he might get bored with the lack of day-to-day management required by the role.
Craig Levein
For a young manager, who is bright and ambitious, to be concerned about the prospect of boredom in international football managers might seem crazy to most of us. I mean, who wouldn't jump at the chance - even to manage Scotland! But Levein is reported to want to take more responsibility than just the senior team, perhaps taking on a role to build the whole peformance system, more like a performance director in an olympic sport. Actually, I don't blame him.

To have your hands tied to only playing a handful of matches in a season, only having your squad together for small amounts of time, and having little no influence on the quality of players coming through the pipSFA logo - Scottish Football Associationeline might not only be a bit boring but also very frustrating.

Indeed, while we can probably all relate to the stress of not feeling in control, boredom is also a stressor in itself. For those that seek enjoyment, through such things as variety and challenge, in their work boredom is a real possibility if their needs are not met.

Any negative emotion, as boredom is, can be stressful both through the tension that is felt between the actual and desired state, and through effort expended to resolve that tension - particularly when it is unsuccessful.

I think that Levein, in revealing this side of his personality, is demonstrating a high degree of self-awareness  that simply adds weight to his suitability for the job. But if the Scottish Football Association decide that he's their man they might have to make the job a bigger one.



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Rob Robson
Co-founder, iStadia.com
Rob Robson on Twitter

Hughes Man City Sacking Not a Surprise

Mark Hughes was a sacking waiting to happen. The announcement made on the Manchester City website stated that the team's results were not in line with targets set. Yet Man City are not far off Champions League qualification, so there wasn't a desperate need to act now.

It is often said that football is a results business. But that's true in all professional sports. Its true in business too. CEOs don't get long to prove that they are up to the job. Up to the job - that's an important statement to me.mark hughes sacked as man city manager

I don't believe that Mark Hughes was sacked because the team's results had not been up to expectations. I expect he was sacked because the owners didn't believe he was up to the job. He didn't have their complete confidence. I imagine that was true from the beginning. They didn't hire him, and I suggest that their decision not to replac e him immediately was a "let's wait and see" decision rather than "he's absolutlely the right man for the job".

And you know what? If they've taken a good hard look at his plans, his capabilities and - of course - his development needs in the intervening time and they're not convinced that he will deliver what they want, then he has to go. Whether they've really taken such a reasoned and analytical view is my only doubt.

What journalists would have us believe is that a good result in a particular game might have "saved" his job. That's no way to run a football club. You have to accept that you don't always get the outcome that you want, but you have to look at everything that might influence that outcome and ensure that you are doing everything that you can to control what you can.

So let's not kid ourselves. Mark Hughes has been a dead man walking. The only thing that could have saved him would have been if his team had surpassed all expectations, and possibly won the Premier League. But as we saw with Mourinho at Chelsea, even unprecedented success doesn't guarantee job security. Ultimately, Hughes (as a manager) isn't a 'marquee' name, and that's what a mega-rich owners tend to want for their newly acquired football club.

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Rob Robson
Co-founder, iStadia.com
Rob Robson on Twitter
Tags: man city, management, manchester city, mark hughes, results, sacking
Posted 4 hours ago by robrobson in Leadership and Management in Sport | Permalink | Comments(0)

Wenger Transfer Policy Criticism Highlights Need for Balance

Emmanuel Petit, who played for Arsenal through many of their most successful years under Arsene Wenger, has criticised the club's transfer policy - highlighting the need to balance short term results with long-term strategy.Emmanuel Petit - Ex Chelsea and Arsenal

The worlds of business and sport are increasingly focused on short-term results. Football managers can be sacked within weeks if results go badly and confidence is lost. Business leaders talk of the need to get through the next quarter as being the priority to keep shareholders on side. In the current climate, financial collapse can be just around the corner, as many big names will testify.

Few doubt that Arsene Wenger is building a squad of players that could deliver success in the long-term, but in the meantime he has sacrificed trophies and tested the patience of many fans who expect more. Petit's criticism revolves around Wenger's unwillingness to spend big on new players, break the wage structure, and his apparent willingness to let senior players go when the squad may benefit from their experience.

Arsene Wenger - ArsenalChelsea, in particular, among their rivals would appear to have taken the opposite approach, backed by Abramovich's deep pockets. Critics might point to the lack of evidence of a pipeline of home-grown talent. Clubs who buy are at risk of building a house of cards - when the current crop of players goes, where is the bench strength to replace them?

Balance is not easily achieved. Manchester United have done it, although recently they've depended more on bought talent than home-grown. But they have been able to keep refreshing their squad, building for the long-term while maintaining results.

The same can be said to be true for any sport, whether 'professional' or not. Some years ago I was involved in the review of a major Olympic sport and their 'World Class' programmes. Within the sport there was some appetite for shifting focus (and funds), from what was seen as a bloated and ineffective senior programme, to their talent development programmes. A closer look, however, showed that success at the senior elite level was a crucuial driver of the whole system and that focusing on getting it right at the senior end could bring funding for the other programmes. A shift towards the junior programmes could be highly risky and ultimately result in the loss of overall funding.

Likewise, in professional sports such as football, the first team is the economic driver of the whole system. Revenues from TV, sponsorship, ticketing, prize money and other commercial ventures are dependent on success of the first team. The first team is the 'brand' in so many ways.

So maybe Emmanuel Petit is right. Clearly Arsenal aren't a bad team, but perhaps Wenger and the board have been a little dogmatic in their approach; perhaps just a little too focused on the future and not quite enough on the here and now.

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Rob Robson
Co-founder, iStadia.com
Rob Robson on Twitter
Tags: arsenal, arsene wenger, balance, blancing long and short term, business, finance, football, funding, olympics, programme, results, strategy, transfer policy
Posted 4 hours ago by robrobson in Leadership and Management in Sport, Sports Business | Permalink | Comments(0)

Manchester United's March Madness!

A week ago (as I write this) Manchester United looked imperious and unassailable at the top of the Premier League. It looked unlikely that anyone would stop them defending their title and, indeed, winning an unprecedented quintuple. Two straight defeats and the story is quite different. While they still hold a lead in the Premier League, a Liverpool win tomorrow would cut that back to one point (albeit with a game in hand).Paul Scholes sent off for trying to be Van der Saar

The real story is not arithmetical, however, but psychological. Liverpool, on the back of convincing wins against Man United and Real Madrid, will take fresh confidence from their rivals' defeat at Fulham today, and revitalise their belief that they can still win the title. Chelsea, having lost to Tottenham today, failed to capitalise on their opportunity to close the gap.

In this week of madness, Manchester United have had three players sent off: Vidic, Scholes and Rooney. All three will be missing for Aston Villa's visit to Old Trafford on April 5.

While United have excellent strength in depth, to have three such influential players out won't help them.

But it is Rooney that I'm interested in. I've so often watched Rooney and thought that he was the barometer of the side that he is playing in. For England, who so often seem (at least pre-Capello) to huff and puff their way through games, belying the talent at their disposal, Rooney often cuts an angry figure. When Rooney is angry, England are a team without creativity and spark. With an in-form Manchester United, Rooney is a different man -  full of energy, and always lookign to try something different  - a maverick if you like.

Angry Wayne RooneyRather than being the driver of his team's 'personality', I think that Rooney reflects it. He's not a player that can hide his emotions all that well. I'd put it down to 'climate'. It's the influence of key people (leaders) on the collective mindset of the team.

So what I'm wondering today is this: With Rooney being sent off for stupidly throwing the ball away and, of course, with Manchester United losing two games on the bounce, are cracks appearing in the mental strength of the Manchester United squad, and of Alex Ferguson?

Just before Liverpool stumbled and allowed Man United to overtake them, their manager Raphael Benitez let off a rant about Man United and Alex Ferguson which was seen as a sign of the pressure getting to him. I was therefore interested to note that Fergie was reported this morning as talking about the money that Liverpool would be spending this summer.

I wouldn't call it a rant, but it suggest that Ferguson's mind may have been on Liverpool - which is exactly what Liverpool would want.

Things just might get even more interesting tomorrow - but only if Liverpool can deliver. Which, to be honest, we can't fully rely on....

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Rob Robson
Co-founder, iStadia.com
Rob Robson on Twitter
Tags: alex ferguson, anger, benitez, climate, confidence, creativity, emotions, football, leadership, liverpool, manchester united, march madness, maverick, mindset, premier league, soccer, sport psychology
Posted 4 hours ago by robrobson in Football Psychology, Leadership and Management in Sport, Sport Psychology | Permalink | Comments(3)

Scolari Sacking a Sign of the Times?

On one hand 'Big Phil' Scolari's sacking from Chelsea this week was a great surprise. Indeed, when the axe fell, it fell quickly and without much warning. Many commentators were surprised, even though Chelsea's recent results had been poor - or at least not good enough to satisfy owner Roman Abramovich's thirst for trophies.

Big Phil Scolari and John Terry at ChelseaLooking at it differently, however, Scolari's swift exit is merely a sign of the times that we are in, both in sport and in business. Both are about results. Both seem to be increasingly about short term results. Indeed, football and business are one and the same. Big football clubs, whether PLC or privately owned, just like any businesses, are at the whim of shareholders and other key stakeholders.

It has long been recognised that balancing short and long term results is one of the toughest tasks of a business leader. There's no point in having a great strategy if you don't get good enough results to see it through. If there's no strategy, short term results are going to be hard to sustain. Likewise in football. You've got to earn the right to see through the strategy. You need the youth system, but you need to still be in the Premier League when the new talent starts coming through.

I was at a conference before Christmas, where the speaker was talking about business leadership increasingly being about getting through the next quarter. Abramovich might be seen as being twitchy or impatient, but that's roughly where Scolari was. Abramovich was unhappy, basically, with this quarter's results, and wasn't confident that the next quarter - basically to the end of the season - would be good enough. So, he's bringing someone in - most likely Gus Hiddink - that he believes can provide those short term results. If Hiddink earns the right to stay for the long-term, however, it remains to be seen whether he will choose to.

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Rob Robson
Co-founder, iStadia.com
Get updates on Twitter@sportpsychrob
Tags: abramovich, chelsea, football, leadership, long term, management, phil scolari, results, short term, soccer
Posted 4 hours ago by robrobson in Football Psychology, Leadership and Management in Sport, Sports Business | Permalink | Comments(1)

The Greatest Team Talk Ever?

I was reminded of this team talk this morning.

It has some great themes....

Al Pacino - Any Given Sunday
Taking responsibility
Taking care of the little things
Fighting for every inch
Being prepared to risk everything for that inch
Team work & trust


Ok. So it isn't even from a real sports coach, or a real sports team. It's cheesy. It's Al Pacino, in Every Given Sunday - enjoy.


Alternatively, here's another team talk from a movie - Mike Bassett: England Manager. An altogether different approach to man management!


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Rob Robson
Co-founder, iStadia.com
Get updates on Twitter and friendfeed
Tags: al pacino, any given sunday, football, inch by inch, inspiration, management, motivation, team talk, trust
Posted 4 hours ago by robrobson in Leadership and Management in Sport, Sport Psychology | Permalink | Comments(2)

Where's the leadership in Pieterson vs Moores?

This morning I listened to Garry Richardson (Radio Five Live) interviewing one of the English Cricket Board (ECB) management board about the Kevin Pietersen and Peter Moores debacle. I can't remember who - that's not important. Neither is the interviewing style of Richardson, whom I find infuriating. (He clumsily piles in with questions of people that he must know - unless he has been stuck in his journalistic bubble for too long - that they can't answer, and then pushes them for more are more specific details on the same issue. Anyway, I digress.Kevin Pietersen - KP)

Clearly the man from the ECB was maintaining a professional silence on the stickier issues. Was he going to comment on who was behing KP and who was behing Moores? Was he going to reveal the details of private conversations? Of course not. But it was the line of questioning (Richardson's apparent lack of understanding of professionalism and leadership), which was almost childish, which got me thinking about how this whole issue had not been resolved.

Kevin Pietersen is clearly a talented and driven cricketer. Peter Moores arrived in the England job with a good record in county cricket.

So why couldn't they just work things out? Why not sit down and work out the best solution for the England cricket team?

If Pietersen had doubts over Moores coaching methods, couldn't they have discussed them? It strikes me that we have on one hand a professional, modern coach, schooled in the science of the game and taking an analytical approach; and a flair player. I don't know what went on and won't pretend to, but was Moores unable to influence his captain as to the efficacy of his methods? Was KP just too arrogant and proud to listen and give ground? Or did Pietersen have some really valuable insight that was being overlooked?

Like I say, I don't know. But this is yet again a story of failure in English Cricket. Moores and Pietersen have collectively failed to co-exist as leaders, to work together and bring their respectives strengths to bear for the good of the England cricket team.

Personally, I can't help thinking that a large chunk of responsibility lies with Pietersen. In a leadership position you somply cannot declare: "It's him or me", assuming that reports are actually true. At the beginning of the week, the papers were speculating that Moores would be sacrificed, but to me that made Kevin Pietersen's position untenable. The only real defence for Pietersen would be his inexperience - in which case he could have been coached to handle things more appropriately. Maybe Moores' postiion was already untenable, so they both had to go?

But let's not forget that even though they are leaders, both are led. So the failure is also one of leadership in the ECB. Ultimately, Hugh Morris, the MD of England cricket is responsible for his team. It strikes me that this all came to a head very quickly and publicly. We can't blame him for this being leaked to the press, but I think that it is entirely reasonable to question his leadership in this situation.

I'm not going to paint all sports managers with the same brush, but having worked in both sport and coporate business, it seems that an awful lot of sports teams focus their efforts on building their performance on the field - and rightly so - but ultimately organisations do or don't meet their objectives and it is rare for them to excel under poor leadership, no matter how high the investment in systems, processes and people.

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Rob Robson
Co-founder, iStadia.com
Tags: cricket, ecb, england, kevin pietersen, kp, leadership, organisation, performance, peter moores, sports managers
Posted 4 hours ago by robrobson in Leadership and Management in Sport | Permalink | Comments(1)

What next as Roy Keane leaves Sunderland?

This week Roy Keane left Sunderland, after just over 2 years in charge of the Black Cats. What's behind this? Is it a good decision for Keane? What lies in store for the former Manchester United man?

Of course I can't answer all of these questions, but as a sport psychologist, football fan and talent manager I can't help but have my views. There's also no shortage of opinion in the media to draw upon.

Roy Keane - Player to Manager

The first thing to note is that Keane's entry into football management was at least as unexpected as his departure from Sunderland. As a player, he had little patience for other players, and indeed coaches or officials, that didn't have his passion and drive for performance. But he was also a very contradictory character, capable of being very self-destructive (notably his feud and possibly career-ending tackle on Alf-Inge Haaland).

At the time of his appointment, I thought that he would be spectacularly successful as a manager or a complete train wreck. I have to admit I was leaning to the latter, but his strength of character and refusal to accept the status quo meant that he was, in retrospect, the perfect catalyst for a revival at the Stadium of light.

Problems mount

Having created change at the club, Roy Keane then took Sunderland to the Premier League. Although the squad was limited in ability, its spirit and determination helped Sunderland to survive its first season without relegation. At this point we had seen very little, if any, of Keane's more volatile nature, as he remained the model of calm and focus on the touchline.Roy Keane and Alf-Inge Haaland

In the close season, however, it became apparent that even with Keane in charge, Sunderland was not the most attractive destination for the best players. In the end, Keane spent over £70 million on 33 players, as he had to compromise on quality and found himself with a bloated squad. He had some genuine quality in specific positions, but Keane's Sunderland was not a team of superstars.

In order to take the club on a level, not just to fight relegation but to climb the league, Sunderland would need to sell before buying any more players. That could prove to be difficult (for the next manager).

There has been talk of Keane losing the confidence of the players of late. His team has lost six from the last seven games. It certainly seems that Roy Keane questioned his ability to take the club any further.

Looking ahead

It is probably safe to assume that Roy Keane is as ambitious as a manager as he was as a player. When it looked like he had taken Sunderland as far as he was likely to, this may have created a problem for Keane.

Roy Keane, Sunderland ManagerPeople have talked about Roy Keane as a successor to Sir Alex Ferguson at Manchester United. Whether that's his goal or not, the Sunderland job was not going to be a platform from which Keane could demonstrate that he has the qualities to be manager of an elite club on a European level. His chances of European football were slim, so he wasn't going to demonstrate that he could guide a team to the European Cup or Premier League title. He wasn't going to be able to demonstrate that he could manage the most talented players.

So Roy Keane, Sunderland manager, was always going to be a risk for a top European team to recruit.

If he was to become a top team's manager, he wasn't going to do that from the Stadium of Light. But the Sunderland job could be a stepping stone to a stepping stone to a top job. Maybe he could be the next Everton, Aston Villa, Tottenham or, dare I say it, Newcastle manager (not assuming that any of these jobs will be available any time soon). Should he take a team like this to regular European football, with some sort of trophy along the way, then perhaps the top job would be realistic. At least it would take him one step closer.

The alternative for Keane might have been relegation, and he might not have been able to contemplate having relegation - or failure - on his CV.

As a talent manager, I think that while the timing and nature of his resignation from Sunderland could have been better, he was going to have to leave some time soon. Sunderland was Keane's "development role" in talent management language. If it wasn't going to give him more opportunity to develop in the ways that he wants to, he was right to go.

I can't predict Keane's next move, let alone his next again, but I will say that the manner of his resignation this week, in an unmanaged and abrupt manner (how has he helped his successor?) probably hasn't helped his cause. It suggests that he's still not quite thinking about the bigger picture - something he'll have to do at a top club - and it also serves as a reminder of his volatile past.



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Rob Robson
Co-founder, iStadia.com

Tags: football, leadership, management, manager, manchester united, roy keane, soccer, sunderland
Posted 4 hours ago by robrobson in Football Psychology, Leadership and Management in Sport | Permalink | Comments(2)

Director of Football: The end of Football Management as we know it?

This week has seen two managers from the English Premier League, Alan Curbishley and Kevin Keegan, leave their clubs (West Ham and Newcastle United, respectively) quit their posts. In both cases the issue appears to be their loss of control over transfers, and perhaps other aspects of the club management.Kevin Keegan

This has caused a great deal of debate about management, and the role of the Director of Football in particular. Both Curbishley and Keegan had been working in a structure that included a Director of Football. Both are very experienced managers. Importantly both were in position when Directors were appointed 'above' them.

Both men were used to running the football side of the club.Alan Curbishley They reported into the board. They had a backroom team, including an assistant manager, that reported to them. Then, they found that their powers were diminished by the appointment of another man, a Director of Football, who took some of their resonsibilities from them.

So what is a Director of Football? Dave Bassett, a long-time football manager, described the role asDave Bassett

" ..... a buffer. The director of football is answerable to the board but there to assist the manager. He's experienced in football and there to help the board members who don't have that experience." (Source: Wikipedia)

This description, for me, captures one of the key problems that occurs when a Director of Football is introduced into a British club, particularly when there is an incumbent manager. Fundamentally, the Director of Football should not be there to "assist" the manager, but to manage the football division or function of the club (including "the manager"). Because of changes in the game, professional football clubs are now complex organisations, with huge commercial and match-day operations. One might argue, therefore, that there is a need to create an executive team, like any large corporate, that works together to create and deliver the whole organisation's strategy, who manager their function "down the line". In this respect, the Director of Football should be the equal of, say, the Finance Director, or the Operations Director and creates the Football Strategy. This should include such things as setting the strategic direction for coaching, talent identification, recruitment (transfers) and youth development (the academy).

Different clubs will define the role of the Director of Football and the head coach, or manager, differently, and I would argue that it doesn't matter what titles you use. But one thing should be clear, the manager reports to the DoF.  You simply cannot have any confusion, as there seems to have been at both West Ham and Newcastle.

What this says is that the role of manager is also different. They no longerr report straight to the chairman. They don't set the overall strategy, necessarily. They don't oversee the academy, the scouts, and they may not negotiate contracts.

But they might. They might have the final say on who is recruited. They should have some say. After all, they have to manage the team's performance. Just like when I was recruited I was interviewed by my prosective manager, and by her line manager - but my line manager ultimately has to manage me and probably, therfore, made the ultimate decision.

What absolutely must be clear, however, is where the accountabilities and responsibilities lie. Someone has to make the decisions. In my experience, the person that will "get it in the neck" if the decision is wrong, must be allowed to make it.

The relationship must also work to the advantage of the club, too. This is why it ultimately needs to be a manager-report relationship. That does not mean that it should not be collaborative, open and even friendly. It simply means that ultimately, someone is in charge. I would imagine that both Curbishley and Keegan would have a problem with this, and understandably so with their experience, especially given the retrospective nature of the changes made at their clubs.

So, is there a place in the modern game for the likes of Curbishley or Keegan? The manager that does it all?

I'm going to stick my neck out and say no. Not at the highest levels of professional football. Not as we've come to know it in the UK. I don't think that a senior football manager, whatever you call them, can do everything from strategy setting to coaching the team and leading them out on matchday.

In every career path you have to make a choice. Are you a manager or a doer? To take the step to the strategic level, every manager has to put behind them - at some point - the hands-on skills that got them where they are. In management, it is often the things that mark you out as sucessful at the start of your career that can get in the way of success as you progress. In a large, complex footballing operation I believe that's a choice that has to be made. You can be a coach (maybe the equivalent to a middle manager, as you also have reports - the coaches and players, maybe support staff), or you can truly become a senior manager.

Indeed, that's what Alex Ferguson is. When Carlos Quieroz was assistant manager, Sir Alex left first team training to him. Yes, he took charge on match day, but he'll have made decisions using the input from his "operational" assistant manager. Call them Director of Football and Head Coach, if you like. Sir Alex manages transfers, and built the struture that has become one of the most productive football factories in modern times. But he doesn't do everything.

At lower levels, even in the professional game, I don't think the complexity is there to necessitate having a Director of Football. In many ways the lower tiers of professional games are the SMEs to the corporates that top the Premier League.

So, the football manager isn't dead but big, complex clubs need to recognise that one manager can't do it all. Every club needs someone to manage the football operation, but some clubs need someone to set the overall club strategy, and perhaps additional 'managers' - for example to head the academy. Different clubs will use different models. Director of Football and Head Coach, Manager and Assistant Manager, Director of Football and Manager. It isn't the model that ultimately matters, so much as the implementation. And that's what Newcastle and West Ham got wrong.

--
Rob Robson
Co-founder, iStadia.com
Tags: alan curbishley, alex ferguson, director of football, english premier league, football manager, football soccer, kevin keegan, leadership, management, manchester united, newcastle united, strategy, west ham united
Posted 4 hours ago by robrobson in Football Psychology, Leadership and Management in Sport | Permalink | Comments(0)

Michael Vaughan: The cricket captain who only needs two short phrases

After another post-collapse radio interview, I'm convinced that Michael Vaughan, the England cricket captain, only ever has to say two things (at least after a first test, or most one-day matches):

1) "It's unacceptable"
2) "we have to bounce back"

After that, it's only variations on a theme.

What is wrong with the England cricket team that they just don't learn?

Rob Robson

Sport and Business Psychologist, Warwickshire
Tags: collapse, cricket, england, lacking, leadership, learning, mental weakness, michael vaughan, miserable, rubbish
Posted 4 hours ago by robrobson in Leadership and Management in Sport, Sport Psychology | Permalink | Comments(2)

Who supports the head coach?

I write this after meeting my second head sports coach or team manager this week, and hearing about the pressure that they are under, the responsibility that they take on to deliver results and to support a team of paid or volunteer coaches, and having to deal with committees, governing bodies and parents.

Head coaches of sports teams of all shapes and sizes will recognise many of these. They'll also recognised the unsociable nature of the job - often working when peers are not, and not when their peers are (or just working all of the time). It can be quite isolating, as it can being in charge of any organisation.

Not surprisingly, being a sports coach can be something of a love/hate affair. Most are in it because they are passionate about the sport, but that passion can be hard to maintain when work is stressful.

In sport, the athletes get the most attention, and rightly so. But coaches often lack opportunities to refresh or develop their knowledge and skills, and the head coach arguably gets the least. They are expected to be the ones that know what to do. But we all need to learn and improve.

Many senior managers in the business world have an executive coach, because they don't have the support of colleagues or a line manager that lower level employees do. This tells us that no matter how good we are, most of us need help sometimes.

A sport psychologist with the right kind of experience, or perhaps a peer - a head coach from another sport, or other senior practitioner can provide that kind of support. Someone that can listen, support and, importantly challenge your ideas, perceptions, beliefs and actions. Someone that will call it like it is, hold a mirror up to you, however you want to express it.

All high performance clubs or programmes should incorporate some form of support for their head coach or performance manager/director. Nationally funded programmes can offer this, but what about the rest?

Don't try and do everything on your own. Whether you seek an external professional, or simply develop mutually supportive relationships outside of your own sport is up to you. Just do it...

Rob Robson

Sport Psychologist, Warwickshire | Sports Organisational Development | Sports Leadership
Tags: coaching, executive, head coach, leadership, management, psychologist, sport psychology, sports, support
Posted 4 hours ago by robrobson in Leadership and Management in Sport, Sport Psychology | Permalink | Comments(0)

Keegan: A(nother) Case of Hearts over Heads in the Toon?

When Sam Allardyce left Newcastle United last week after less than a year, it became clear that cold, hard analysis wasn't behind the decision. All of the respected commentators agreed that Big Sam needed time, and that given time he would develop a strong team.Newcastle Head Over Heels in Love with Keegan

But that wasn't the issue, was it? As Alan Green summed up perfectly while commenting on the Man United vs Newcastle match last weekend, Allardyce's failure was not on the field, even though results were unspectacular. He was never the right man for Newcastle. In a city where passions run high, he was never able to make the emotional connection with the Toon Army that Kevin Keegan did. Maybe it was the style of football. Maybe it was his personal style. Maybe both.

Kevin Keegan hasn't been in football for a few years. There's nothing rational that suggests he's really the man for the job (whatever the job actually is) - although he might do well - but he's a hero on Tyneside and has already captured the hearts of the fans. That might be all that the manager needs up there. Certainly any manager needs the good will of the fans at some time or another.

For Big Sam, there is the comfort of a huge payoff, but his pride will be dented. If nothing else, he will hopefully have learned a big lesson in stakeholder management.

What price for Shearer as assistant? (He was pretty cagey on Match of the Day tonight).

Is Keegan the right choice? Discuss the appointment here.

Rob Robson

Sport and Business Psychologist, Warwickshire

Tags: emotion, football, kevin keegan, management, messiah, newscastle, stakeholder management, toon army
Posted 4 hours ago by robrobson in Football Psychology, Leadership and Management in Sport | Permalink | Comments(3)

English Cricket & Capitulation: Worrying Bedfellows

RubbishI am amazed to see that England's cricketers have capitulated once again, this time in Sri Lanka.

We've talked about this on iStadia before and I honestly have no insider knowledge about the people involved or what they are doing, but it concerns me deeply that the ECB - to my understanding - have widely used sport psychologists but we keep seeing the same problems reocurring.

What's the ROI (Return on Investment) on sport psychology in English cricket to date? Probably hard to isolate it as a variable, but I'm guessing not great....

What can we deduce from this about practice in sport psychology? We can't say that sport psychology is not helping, but it is a concern that the English senior team appears to be so mentally fragile.

My guess might be that the problems may be systemic and caused at an organisational level, while a sport psychologist may only be considered to be part of the team that works with the players and may have little influence. I don't know, I can only speculate that something isn't right, at some level in the ECB.

There certainly seems to be something wrong, rather similar to the football, that successive coaching regimes are struggling to overcome. It is easy to say that we don't have a winning culture in this country, but some sports, such as cycling and rowing, seem to be doing better than others.....




Rob Robson

Sport and Business Psychologist, Warwickshire
Tags: climate, cricket, culture, influence, organisational psychology, roi, sport psychology
Posted 4 hours ago by robrobson in Leadership and Management in Sport, Sport Psychology | Permalink | Comments(0)

What should we expect from England against Croatia?

In the run-in to big games I quite like to try and work out (because I’m sad like that), from the messages that are coming from the coach and key players, is what the motivational climate in the camp is, and therefore how the team might play.

The vibes that I’m getting from England and McLaren in particular are about determination and professionalism – about “getting the job done” and meeting expectations. This suggests that the focus is very much on the result and its consequences, but also on staying in control.

So what? Well, even though the manager has called for an up-tempo approach to the game, we might not expect too much creativity or flair to be on show. It’s going to be about discipline and sticking with the plan, and it could be a pretty nervy affair. So, I would expect it to be tight – maybe only one goal in it.

I guess you could say that’s what most people would predict but still, that’s what I’m picking up from a psychological point of view.

Of course, on the day, the climate could be different, and I think the thing that could do most to change it could be an early goal. No matter who gets it, things could go in all sorts of directions from there!


Rob Robson

Sport and Business Psychologist, Warwickshire
Tags: confidence, england versus croatia, england, expectations, mclaren, motivation, motivational climate, pressure, psychology
Posted 4 hours ago by robrobson in Football Psychology, Leadership and Management in Sport, Sport Psychology | Permalink | Comments(2)

When goals get in the way....

I've just come back from phase 1 of a management development programme we are running for a multinational client. Part of this programme was for the teams of managers to create a theatre performance. I'm sure that many of you will have come across variations on the theme.

What was most interesting was that my team were incredibly focused on their goal - the performance, determined and structured. By the end of the first day they were way ahead. They had planned the whole thing, and were even writing specific lines.

Meanwhile, at 11am the next day (the performance was planned for 6.30pm), one or two teams didn't even have a theme sorted out.

The performances were judged on a number of criteria, chosen by the "festival committee" with reps from each team. As well as the business message etc, on of the criteria was audience reaction (noise).

Which team won?

Certainly not mine. While fairly clever and well structured, their "play" simply had no theatre. There was no creativity, no fun. They even took making people laugh too seriously. They were, however, clearly focused on their "goal". Sure, maybe they could have defined their goal better, but even if they had set out with the goal of making people laugh, they wouldn't have succeeded. In the festival committee meeting they also guarded their idea, and were holding on so tight to their idea that although they were clearly supposed to work together to put on an evening's entertainment with a coherent message, they wee extremely reluctant to adapt. They had also lost sight of the fact that this was a learning experience, and they didn't take any real personal risks.

To be really creative you have to be prepared to put the goal to one side. Have some fun. Kick things around for a while, without being preoccupied by making progress. The team that won in the end put together a reasonable enough play in terms of content, but it wasn't strong. But, they played to the crowd, got everyone involved, and had a whale of a time.

At the end of it (I wasn't allowed to help them with their content), we had a short debrief and it didn't take long for the penny to drop. Hopefully in future when they need to be creative they'll be prepared to take their eye off the goal, at least for a few minutes.

In sport you have to be creative too - whether creating an opportunity to score in a team sport, or simply finding a new way to go faster (which although is a goal, staying focused on the goal isn't likely to be a source of inspiration).

Any thoughts on why the England football team so often struggles to inspire?

Rob Robson is a Sport Psychologist and Business Consultant based in Warwickshire, UK who specialises in helping individuals to and organisations to achieve high performance.


Tags: creativity, enjoyment, focus, fun, goal setting, leadership, management development, motivation, paradox
Posted 4 hours ago by robrobson in Leadership and Management in Sport, Sport Psychology | Permalink | Comments(2)

When should a football coach be sacked - is it about results or confidence?

Marting Jol, Tottenham Hotspur's head coach (manager) has an uncertain future at the club. This comes after a 4-0 weekend but two previous defeats. Apparently (according to the BBC) top club officials have "lost faith" in his ability to deliver top 4 finishes on a consistent basis (despite the fact that 5th is their highest spot for many years).

When is it appropriate for the club to consider replacing their coach? I've always been critical of chairmen sho panic and sack their coach after a bad run, and believe that the decision should be based on whether or not they believe that the coach has the ability to turn things around - taking a longer term view.

Whether they are right or not in their assessment, that seems to be what Spurs are doing. They aren't going to be swayed by a 4-0 win, rather they are unsure if they have the right man to get them where they want to go. If they are right, then I guess he would have to go, but if not, it would be a costly mistake.....


Rob Robson is a Sport Psychologist and Business Consultant based in Warwickshire, UK who specialises in helping individuals to and organisations to achieve high performance.


Tags: coaching, football, leadership, management, martin jol, sacking, spurs
Posted 4 hours ago by robrobson in Football Psychology, Leadership and Management in Sport | Permalink | Comments(0)
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